Dokumentation

Getting started

Overview What Serpward does, what you provide, and where each part of the work lives in the client area — a two-minute orientation before the detailed guides. Setting up a project The setup wizard step by step: project and brand, contacts, collection, whitelist, evidence, notice settings, queries — and what happens if a step is skipped.

Monitoring

Queries and markets A query is a search plus a market — country, language, device — watched separately. How to add queries, set volumes, switch them off and read the SERP tab. Link statuses What makes a page unauthorised, what active, resolved and reappeared mean, how the whitelist changes them, and what the numbers on the home page count.

Evidence

Evidence What is captured for each page before a notice is filed — screenshot, matching passages, query and market, time, cloaking check — and how the settings shape it.

Removal

Notices How takedown notices are queued, timed and sent, what the notice settings control, what the queue statuses mean, and what happens after a notice goes out.

Account

Your account Signing in, recovering a password, and the profile page — interface language, light or dark theme, changing the password — and the three areas of Serpward.