---
title: Your account · Serpward
url: https://serpward.com/docs/account/
description: Signing in, recovering a password, and the profile page — interface language, light or dark theme, changing the password — and the three areas of Serpward.
source: Serpward (serpward.com)
---

**Sections**

[Docs](https://serpward.com/docs/) › Account

# Your account

Signing in, recovering a password, and the profile page — interface language, light or dark theme, changing the password — and the three areas of Serpward.

## Signing in

The client area is at `app.serpward.com`. Sign in with the email and password you were given. Sessions last for a while, so you will not be asked every time; **Sign out** in the left menu ends the session.

## Forgot your password

On the sign-in page, **Forgot your password?** asks for your email and sends a link. The link works once and for an hour. If the letter does not arrive, look in the spam folder — the first message from a new sender sometimes lands there. Whether or not an address exists, the page says the same thing: that is deliberate, so that the form cannot be used to find out who is a client.

## Profile

Your email in the left menu opens the profile.

- **Interface language.** English or Russian. The choice is remembered in this browser.

- **Theme.** Light or dark. Remembered the same way; the link at the bottom of the left menu switches it too.

- **Change password.** The current password is required. New passwords are at least eight characters.

Changing the password does not end other sessions already signed in.

## Three areas

Serpward has three separate sign-ins, on separate addresses. The **client area** (`app.`) is yours. The **admin panel** is ours. The **beneficiary area** is for partners who receive a share of what a client spends; a client account cannot sign in there, and vice versa.

## Getting help

Write to the address on the sign-in page or use the contact form on the website. Include the project name and, if it concerns a page, the address of the page.